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| We serve your pediatric patients while your office is closed. “We're just a phone call away.” We provide the same level of caring and concern for your patients as you do. Our triage service receives patient calls through your answering service. Parents are appreciative to talk with our nurses who assess the patient and offer guidance on how to proceed with their specific situation. This may include valuable suggestions, education, and/or reassurance. Our staff consists of highly experienced pediatric registered nurses (RNs) who triage and assess each patient call individually, and according to “Pediatric Telephone Protocols” by Barton Schmitt, MD. Every call is thoroughly documented, including clinical data and advice given. Parents are encouraged to call back as needed. We are a nurse owned Professional Corporation that has excelled in after hours pediatric telephone triage service since 1993. Our mission is to provide excellent telephone triage, including sound advice and needed reassurance to keep your pediatric patient healthy and safe while your office is closed. |
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